Terms of Service

Last updated: July 29, 2026

These Terms govern access to and use of the Yup mobile application, website, and related services operated by Danylo Hennadiiovych Dubrovskyi, a sole proprietor registered in Ukraine (“Yup,” “we,” “us,” or “our”). By creating an account, tapping Continue where the Terms are presented, using Yup, or authorizing a child to use Yup, you agree to these Terms.

1. What Yup Does

Yup helps families organize missions, tasks, routines, coins, XP, rewards, and family activities. Yup supports family organization and motivation. It does not replace parental judgment, childcare, education, medical or mental-health advice, safety supervision, or emergency services.

2. Captains and Players

A Captain is the adult parent or legal guardian who creates and controls a family account. A Player is a child who uses a Captain-managed profile. These product role names do not replace the legal meaning of parent, legal guardian, or child.

  • The Captain is responsible for:

  • Deciding whether Yup is appropriate for the family.

  • Creating and managing Player profiles.

  • Giving required consent and supervising Player use.

  • Choosing safe and age-appropriate missions and rewards.

  • Protecting the Captain email, password, PIN, devices, invitations, and family code.

Players join only through a Captain-authorized invitation or family code. Players do not need an email, password, payment account, or Captain PIN and cannot purchase the app subscription. Future Player purchases will require Captain authorization and updated terms.

3. Eligibility

You must be at least 18 years old or the age of legal majority where you live to create a Captain account. A minor may use Yup only as a Player within a family controlled by a parent or legal guardian. By creating or inviting a Player, the Captain represents that they have legal authority to authorize that Player’s use.

4. Accounts and Security

Captains must provide accurate information and protect their account credentials, PIN, invitations, and family code. Captains are responsible for activity within their family account. Contact support@yup.kids promptly if an account, PIN, invitation, or family code may have been compromised.

5. Family Content

Family Content includes profile details, avatars, family images, missions, routines, reward descriptions, notes, banners, and mission-proof photos. Users keep ownership and grant Yup a limited license to host, store, process, transmit, display, and back up that content only as needed to provide, secure, support, and improve the Service. Mission-proof photos are visible only to the submitting Player and Captain. Captains must not request unsafe, invasive, or inappropriate photos.

6. Coins, XP, and Rewards

Yup may include coins, XP, points, streaks, badges, and Captain-created rewards. Unless stated otherwise:

  • They have no cash value.

  • They cannot be redeemed from Yup for money, goods, or services.

  • Captain-created rewards are agreements within the family.

  • The Captain decides whether a reward is safe, lawful, affordable, and appropriate.

Yup is not responsible for fulfilling Captain-created rewards.

7. Acceptable Use

You must not:

  • Use Yup for unlawful, deceptive, abusive, exploitative, or unsafe purposes.

  • Add illegal, hateful, harassing, sexually explicit, or child-harming content.

  • Invade another person’s privacy or upload content without permission.

  • Access another family or share a family code publicly.

  • Bypass security, interfere with, scrape, or unlawfully reverse engineer the Service.

  • Use Yup to shame, pressure, monitor, or harm a Player.

  • Violate child-safety, privacy, or consumer-protection law.

We may remove content or restrict access when needed to protect users, children, Yup, or the public.

8. Child Safety

Yup does not verify the safety of missions, chores, rewards, or real-world activities. Captains are responsible for:

  • Real-world supervision.

  • Safety of missions, chores, and activities.

  • Age-appropriate expectations.

  • Physical, emotional, financial, and educational consequences of family decisions.

If there is an emergency or immediate safety risk, contact local emergency services.

9. Subscriptions and Purchases

Only a Captain may purchase the current Yup subscription, which may unlock features for the family team. Apple App Store or Google Play processes mobile subscriptions under the price, billing period, renewal, trial, tax, cancellation, and refund terms shown before purchase. The Captain can manage or cancel through the applicable store. Deleting Yup does not cancel the store subscription. Player-initiated purchases are not currently available; if introduced, they will be separate and require Captain authorization, required disclosures, and platform billing.

10. Account and Data Deletion

Account deletion is available in Profile > Settings > Delete account. A Player may delete the Player profile. A Captain may remove a Player, delete the Captain account, and delete the family. A verified user may also contact support@yup.kids or privacy@yup.kids. Deletion follows the Privacy Policy, subject to limited legal, accounting, security, backup, fraud-prevention, and dispute records. It does not automatically cancel an Apple or Google subscription.

11. Trials and Promotions

Before enrollment, Yup or the app store will show the trial length, conversion date, post-trial price, billing period, automatic renewal, and cancellation method. Promotions may have separate terms.

12. Intellectual Property and License

Yup and its software, interface, designs, text, graphics, names, logos, and original content belong to Yup or its licensors. Yup grants a limited, personal, revocable, non-exclusive, non-transferable license for family use under these Terms and store rules. Apps from Apple’s App Store are also subject to Apple’s Standard Licensed Application End User License Agreement unless Apple presents a valid custom EULA.

13. Feedback

If you send feedback or suggestions, you allow Yup to use them without restriction or compensation. Do not submit confidential information unless Yup agreed in writing to receive it.

14. Privacy

Our Privacy Policy and Children’s Privacy Notice explain how Yup handles Captain, Player, family, device, content, and purchase information. By authorizing a Player, the Captain confirms legal authority to make the relevant choices.

15. Third-Party Services

Yup uses providers for hosting, storage, authentication, email, app updates, notifications, and app-store subscriptions. Third-party terms may apply. Apple and Google are not responsible for services operated by Yup except for responsibilities they accept under their own terms.

16. Service Changes

We may add, change, suspend, or discontinue features. We will provide reasonable notice when a material change affects a paid subscription unless an urgent security, legal, or operational issue prevents advance notice.

17. Suspension and Termination

You may stop using Yup and delete the account at any time.We may suspend or terminate access if:You violate these Terms.

  • Your use creates a legal, privacy, security, or safety risk.

  • Required charges remain unpaid or an account is compromised.

  • The Service is discontinued.

  • We will act consistently with mandatory consumer law.

Ownership, liability, dispute, and accrued-payment terms survive termination where applicable.

18. Disclaimers

To the extent permitted by law, Yup is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation, behavior changes, task completion, educational outcomes, family outcomes, or fulfillment of Captain-created rewards. Mandatory consumer warranties remain unaffected.

19. Limitation of Liability

To the extent permitted by law, Yup and its owners, employees, contractors, and licensors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages or lost profits, data, goodwill, or business. Yup’s total liability is limited to the greater of:

  • The amount paid to Yup during the 12 months before the claim; or

  • USD 100.

This limit does not apply where law prohibits it.

20. Indemnity

To the extent permitted by law, you agree to indemnify Yup for third-party claims, losses, and reasonable costs caused by unlawful misuse of the Service, Family Content, or violation of these Terms. This does not limit mandatory consumer rights.

21. Governing Law and Disputes

Ukrainian law governs these Terms, excluding conflict-of-law rules. Courts in Odesa, Ukraine have jurisdiction unless mandatory consumer law in the user’s residence requires another law or forum.

22. Changes to These Terms

We may update these Terms. We will give notice of material changes and apply them prospectively from the stated effective date. If law requires fresh consent, we will request it.

23. Contact

Danylo Hennadiiovych Dubrovskyi, sole proprietor registered in Ukraine. 30 Hradonachalnytska Street, Apt. 4, Odesa, Odesa Oblast 65052, Ukraine. Telephone: +380 95 080 66 41. Legal and privacy: privacy@yup.kids Support:

support@yup.kids Policy: policy@yup.kids